M Mark123 New Member Joined Jul 10, 2021 Messages 13 Points 3 Feb 24, 2022 #1 I have to plug it off then on in order to switch the power on
V VIOFO-Support Administrator Joined Jul 16, 2021 Messages 333 Points 28 Feb 24, 2022 #2 Hello, We noticed the power cable had a loose connection. could you please take the main camera home and use the original short USB cable to test? Also, we suggest you upgrade the latest firmware to test, link as below: VIOFO A129 Plus Duo Dash Camera Firmware Please click below for the A129 Plus support page. A129 Plus Support page support.viofo.com
Hello, We noticed the power cable had a loose connection. could you please take the main camera home and use the original short USB cable to test? Also, we suggest you upgrade the latest firmware to test, link as below: VIOFO A129 Plus Duo Dash Camera Firmware Please click below for the A129 Plus support page. A129 Plus Support page support.viofo.com
Capture Your Action Well-Known Member Joined Feb 24, 2019 Messages 1,451 Points 63 Feb 24, 2022 #3 Looks like possible poor power. How are you powering it? Are you using the included 12V car adapter and Viofo power cable?
Looks like possible poor power. How are you powering it? Are you using the included 12V car adapter and Viofo power cable?
viofo Administrator Staff member Joined May 30, 2018 Messages 418 Points 28 Mar 3, 2022 #4 Please use the original charger cable, and also try to power the camera from the USB port on the GPS mount.
Please use the original charger cable, and also try to power the camera from the USB port on the GPS mount.