A129 plus duo powers off constantly

VIOFO-Support

Administrator
Joined
Jul 16, 2021
Messages
333
Points
28
Hello,

We noticed the power cable had a loose connection. could you please take the main camera home and use the original short USB cable to test?

Also, we suggest you upgrade the latest firmware to test, link as below:

 

Capture Your Action

Well-Known Member
Joined
Feb 24, 2019
Messages
1,451
Points
63
Looks like possible poor power. How are you powering it? Are you using the included 12V car adapter and Viofo power cable?
 

viofo

Administrator
Staff member
Joined
May 30, 2018
Messages
418
Points
28
Please use the original charger cable, and also try to power the camera from the USB port on the GPS mount.
 
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