Bad Video/Pic Quality

[Albert Michaeli]

Dear All,
I Have an A129 Viofo Dash Cam.
I neverv got a sharp quality pictures of the video or pictures i have.
i bought the dash cam on Nov 2019 and because of the bad quality a have never used the dash cam.
i dont know what to do
Best Regards,

 

[Capture Your Action]

Did you remove the protective plastic over the lens?

Why did you not figure this out 3 years ago when you bought it and get it replaced if needed?

 

[VIOFO-Support]

Hello, you can reach support@viofo.com for more details of your problem.