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Hello, the input of the camera is 5V/2A, Please use the original car charger. Please unplug two rear cables and exchange the back cameras or cables, then plug one back camera at a time to test.

How long have you been using the camera? Do you mean the camera can't detect two back cameras? Were two back cameras connected stable before? Please unplug two rear cables and exchange the back cameras or cables, then plug one back camera at a time to test.

May I know where you bought the hardwire kits? If it is not a hardwire kits issue, you can check the ACC wires are installed correctly or not, normally it requires a 5V signal from the ACC cable while the car is started.

Please use the original charger cable, and also try to power the camera from the USB port on the GPS mount.

If you use this card for many years, you can try to change the card first.

Use only the G-sensor to detect is also not a good option, it may not record will while something happened. You can use the time lapse recording, the file size is much less.

If you use Auto event detection mode, the rear camera is very sensitive, even there is a light change may cause the camera recording. But anyone have recorded is better than nothing recorded.

If you can replace the supercapacitor, we can send a new to you. The supercapacitor broken issue may happen, if this happened, it will corrupt the last file, user can switch .ts format to avoid this issue.

Hello， Yes, when the ignition is on, the camera will turn on automatically without pressing the power button again.

That’s normal. In low bitrate recording, the camera records 30 minutes to reduce the file storage.

May I know your camera model? Can you check the firmware version number?

You may could post the uploading page's link here.

I would recommend 2560x1440P @30fps with HDR on. Because most people set to this resolution. And HDR can help improve the image at night.

The video clips that include the issues you mentioned above would be better.

Could you please share a video with us? You can upload it to WeTransfer. Do you use the original cable and car charger? Do you power the dashcam directly through the camera body or the Gps module? We suggest you try using a power bank to power up the dashcam.

You can buy an external battery pack if you would worry about the car battery. But you may also need to buy a 3-wire output cable for the battery pack.

Sorry to tell you that I cannot tell you directly which fuse box is the best for the fuse connected with the HK3 hardwire kits. Because you need to test among the "Not used" fuse boxes. How to test the fuse boxes? You can separately use the red wire and yellow wire to test out which fuse box...

Hello, Sean! The car indicates "Low battery" to remind you some devices are using the battery after parking. That's normal.

Hello, It's normal the sensitivity of the rear cam is lower than the front cam. Could you please try hitting slightly the rear window with your hand to see if it can detect it? If it still cannot defect the motion, we suggest you set the parking mode to low bitrate recording.

Hello, May I know the specific problem of the parking mode?