Hello, whenever my A119 dashcam turns on it says "Please Format the MicroSD Card." I have tried doing this from both the menu of the dashcam and from my computer but still get the same message. I then wanted to see if a firmware update would help but when I plug the dashcam into my computer I get the "Mass storage" message but my computer doesn't actually see the dashcam so I'm not really sure were to go from here. Anyhelp would be appreciated, thanks.