SD Card problem

[chaz93]

Hello everyone,
I bought a Gitup 2P (panasonic processor) and a Samsung Evo+ (64gb)

Here is my problem:
The camera works fine, the files are on the camera, everything is ok.
So I put the sd card on my iMac and there's NOTHING.
I put again the sd on the camera, no video.

It seems the camera deletes the video anytime I turn it off.

I tried everything:
format the card from the camera, format from the mac with the utility tool (to fat-32)
and even download the new firmware.
I don't know how to do, please help me.

Thank you so much

 

[Alistair Parsons]

what happens if youplug camera in to mac using cable and setting camera to storage mode. therby making camera a usb card reader

also what happens ifturn off camera,unplug battery etc,put card backin and turn on without plugging card in to mac

I suspect mac as causing the isue

 

[chaz93]

I tried as you told me and it works!
But how can I do if anytime I turn off the camera, it deletes everything?

Edit: I turned off the camer after doing this and there's still the problem, it says "No file"

 

[Alistair Parsons]

ok,so if you plug in to mac you can transfer via usb, but if you turn camera off and on, you cant.
Very odd...

 

[chaz93]

Yes, the camera (I think) removes everything by turning off.
How can I do?

 

[Alistair Parsons]

how old is camera,it may need to go back
have you tried a different 32gb or less card

 

[chaz93]

I bought it a month ago, never tried before because I hadn't the card yet.
It's new!
I tried even with a samsung 32gb evo normal, nothing

I can't go back, it passed a month..

By the way, are there maybe some settings wrong that are making problems?

 

[Alistair Parsons]

send camera back

 

[chaz93]

Maybe you didn't read but I can't.
I bought on Amazon and it passed a month.
I have to solve it

 

[Alistair Parsons]

contact gitup directly, they may be able to help.
try formating the 32gb in the cameraand try on that...
or format the 32 as fat via mac

 

[tryagain]

Hi, mostly, It will be card problem. Can you try another card? Is this card work well on other equipment?