viofo ?

ronen

New Member
Joined
Oct 15, 2018
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what do you say ?
Is it possible to send the device for testing?
where?
Thanks
 

viofo

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Staff member
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May 30, 2018
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Please send PM to us for camera review and testing.
 

ronen

New Member
Joined
Oct 15, 2018
Messages
6
Points
1
Hello
I've had the camera for a year now.
Until now it had worked very well.
A month ago I went with the camera to the sea using the original cover.
Everything looked fine, I took a few videos.
At the exit from the sea the camera shout down .
I thought the battery was dead.
Trying to charge everything worked but as soon as I disconnected the charger
There was an alarm on an uncharged battery.
In consultation with the store where I purchased the device, it was recommended to try a new battery.
The battery was ordered with a charger and arrived today.
To my great disappointment, the camera will not turn on.
The camera also shows no signs of battery charge.
What is your recommendation in this matter?
Thanks
Ronen
 

viofo

Administrator
Staff member
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Messages
418
Points
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Please try to copy the firmware .bin file to the sd card and connect the camera with computer to see if any response.
 

ronen

New Member
Joined
Oct 15, 2018
Messages
6
Points
1
i can not do what you recommend.
When the device is connected to the pc , it blinks for a few seconds and turns off.
The most he could stay awake, is about 15 seconds .
 

ronen

New Member
Joined
Oct 15, 2018
Messages
6
Points
1
if it's possible I can send you a video , so you can see how the device is reacting .
 
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