iOS app crash after connecting to cam

[Maurice]

Hi all,

Maybe someone else also experienced the problem I have:
Today I upgraded my Viofo A139 2ch to the newest firmware: FWA139A.
When I try to connect via Wifi with my cam, the following happens:

1. I connect to Wifi, no problem
2. I start the newest iOS app, no problem
3. I touch connect; for a second the record screen is visible and then the app crashes.

Problem happens on iPhone 11 and 12, with the newest iOS and Viofo version.

Is this a prtoblem in the app or in the cam?

 

[Maurice]

Samsung works by the way

 

[VIOFO-Support]

how is it if you disable your cellular data?
some IOS users may need to do that.

 

[Maurice]

Hi, I will try and let you know!

 

[VIOFO-Support]

How is everything?
You can try to update to firmware V1,7.

https://www.viofo.com/download/firmware/A139/V17/FWA139A.bin

 

[Maurice]

Just a few seconds ago I tried without cellular. Unfortunately same result… Do I have to try again with new firmware?

 

[cat2devnull]

Same for me, I just upgraded to v1.7 and everything works again. It's a bug between the IOS app and firmware v1.6. Just upgrade and you will be fine.

 

[Maurice]

Yes this works! Thanks you and can be closed